DNA Digital Channels is responsible for building and running customer‑facing digital services such as dna.fi, online sales, and self‑service for both B2C and B2B. These services are business‑critical and require continuous development with high standards for quality, reliability, security, and maintainability.

AI is becoming a concrete part of how we build software, supporting development, testing, analysis, and increasingly more agentic workflows. At DNA, the goal is not experimentation for its own sake but bringing AI into real production software in a controlled and responsible way.

We are now looking for multiple software engineers with strong AI capabilities for both our B2B and B2C Digital Channels. You will have a clear mandate to design, implement, and own AI‑assisted and agentic solutions that improve development efficiency, product quality and, of course, user experience. This role is hands‑on and delivery‑oriented: you will take ideas from concept to production and ensure they are adopted, operated, and evolved over time. You’ll work with other developers, architects, and product teams, with the authority to influence technical direction and establish patterns that are used across teams.

The position is based in Helsinki, but you can work remotely from anywhere in Finland in line with our flexible work concept. We value face‑to‑face collaboration and regularly bring the team together for in‑person planning days, as working side‑by‑side helps us maintain a strong team spirit and supports fast‑paced, AI‑powered development.

What you’ll do

Based on your experience and capabilities, you will have ownership of selected AI‑assisted and agentic capabilities from technical design and implementation to production rollout and long‑term evolution. The expectation is not proof‑of‑concepts, but solutions that software development relies on.

You will:

• Design, build, and evolve AI‑assisted capabilities in our development workflows and customer‑facing services

• Help teams adopt agentic engineering practices in a controlled and production‑ready way (repeatability, safety, human-in-the-loop)

• Develop and integrate AI components into modern software systems (APIs, microservices, pipelines)

• Collaborate with developers, architects, designers, and business owners to apply AI where it creates real customer or engineering value

• Ensure AI usage meets high standards for security, quality, privacy, and explainability

• Contribute to shared guidance, examples, and technical patterns around AI‑enabled development at DNA

What we’re looking for

We’re intentionally not looking for a single “perfect profile”, but typically you bring many of these:

Strong engineering foundation

• Experience as a software developer (frontend, backend, or full‑stack)

• Solid understanding of modern web architectures (microservices, APIs, cloud)

• Production mindset: testing, observability, CI/CD, maintainability

AI & agentic mindset

• Hands‑on experience using AI in software development (e.g. LLMs, copilots, agents, automation)

• Ability to reason about where AI helps, and where it doesn’t

• Interest in agentic workflows, delegation models, and human oversight

Tech environment familiarity (not all required)

• Frontend: React, TypeScript, modern JS frameworks

• Backend: Node.js, Spring Boot, APIs (REST / GraphQL), microservices

• Cloud & platform: AWS, containers, CI/CD pipelines

• AI tooling: LLM APIs, prompt design, evaluation, orchestration frameworks

Ways of working

• Comfortable working in cross‑functional teams

• Curious, reflective, and willing to evolve your own way of working

• Communicates clearly in English (Finnish is a plus, not a must)

This position requires an approved statement of security clearance.

Why you should apply

• You get to shape how AI is used, not just talked about

• You work on real, large‑scale digital services, not toy demos

• You help move teams toward agentic development with guardrails, not hype

• You influence both engineering practices and customer experience

• You work in an environment that values speed and safety

JOIN US – we are already waiting for you!

Please apply via our recruitment system by May 31. You can submit your application in Finnish or English.

If you have any questions regarding the role or DNA, please contact Head of B2B Digital Channels Joni Nyqvist, Tue 12.5. at 14-15 or Thu 21.5. at 10-11, phone +358440442752 /email Joni.Nyqvist@dna.fi or Head of B2C Digital Channels Maisa Lehtovuori, Tue 19.5. at 12-13 or 21.5. at 9-10, phone +358440447692 / email Maijakaisa.Lehtovuori@dna.fi.

ABOUT DNA:

DNA is one of the leading telecommunications companies in Finland. Our purpose is to connect you to what matters most. We offer connections, services and devices for homes and workplaces, contributing to the digitalisation of society. Already for years, DNA customers have been among the world leaders in mobile data usage. DNA has about 3.7 million subscriptions in its fixed and mobile communications networks. The company has been awarded numerous times as an excellent employer and family-friendly workplace. In 2025, our total revenue was EUR 1 128 million and we employ about 1,600 people around Finland. DNA is a part of Telenor Group, a leading telecommunications company across the Nordics. More information: www.dna.fi, Facebook @DNA.fi and LinkedIn @DNA-Oyj.

DNA's award-winning work culture is based on freedom and is built on trust.  With us you have the freedom to shine as you are and achieve great things together with others. We appreciate employees from different kind of backgrounds regardless of age, gender, appearance, heritage, who they love or how they see the world.

Click the links below to find out more about DNA and things that may be of interest to you.

• Employee Benefits

• Learning & Career Development

• Work Culture

• Employer Promise

• Family-friendly Workplace

• Diversity

• Corporate Responsibility

• Finance

• Internationality